1. If your order has not been executed:
- Please check the price of your order and compare with book of open orders deals to relate the best price.
- If your price is not within the current price range, please check your order with a more competitive price.
2. If you are not able to cancel order or after canceling, the value in the wallet has not been credited:
- We need order screenshot with the order data released.
* It is not common to happen on the Micro platform, but in case of problems mentioned above persists, please contact us through email or any other communication channel.